Gyms & studios
Points for every check-in, rewards for members who keep showing up, early warning for the ones who stop.
A gym's revenue starts with a membership sale but continues with renewal. The member who does not renew did not decide on the day they cancelled; they usually stopped coming two months earlier and nobody noticed. That is why the number worth measuring is not how many packages were sold but how many members walked through the door this week. A loyalty program turns the check-in scan into a habit counter: members who show up earn, and members who drift away appear in the report long before renewal day.
Scan on entry, points on every scan
The member scans the QR on their phone at the desk; it takes two seconds and no queue builds up. Every check-in earns points, and points turn into whatever you put in the catalogue: a personal training session, a product, whatever you define. The scan is also visit data, so the report tells you who comes at which hours and where the gym's real peak times are.
Use the stamp card as a visit counter
Stamp cards are not only for coffee. Set one up as twelve check-ins for a reward and the card becomes a measure of consistency. Because cards can carry a validity period, you can tie the reward to twelve visits within a month. The card fills up on the member's phone, the reward is issued automatically, and the next scan shows the prompt at the front desk — while points keep accruing alongside it.
Tiers and referrals
Bronze, silver and gold move up on their own as members pass each threshold, and each tier has its own earn rate. Since a good share of new members in this business arrive on a recommendation, refer-a-friend pays off directly: both the inviter and the newcomer earn, and checks against fake sign-ups are built in. Because the link is recorded, the chain of recommendations becomes visible.
See the fading member before renewal day
In the campaign builder you select members who have not been seen for a set period and build a win-back campaign around them: a reminder, a single-use guest pass, or a reward. The panel tracks return rate, revenue per member and reward cost, and if you run more than one club the breakdown goes down to the location and the person on the desk. The renewal conversation then happens at the first signal, not after the member has already gone.
The reward catalogue and cost control
You build rewards out of your own services: a personal training session, a guest pass, a product. Because you set the point value of each one, the cost of the program is known from the start and tracked in the panel as a reward cost line. Rewards can carry a validity period and a usage cap, and a coupon closes itself when its campaign ends — so the privilege you hand a member stays a budgeted line rather than a month-end surprise.
How it works
Set the check-in rule
How many points per entry and how many scans count in a day. The reward catalogue is built from your own services.
Tie in a visit target
Set the stamp card up as a visit counter: how many check-ins earn a reward, and how long the card stays valid.
Prepare the front desk
A tablet or your existing screen is enough. Each staff member works under their own PIN and scans are recorded in their name.
Automate the win-back
Select the audience of members who have stopped coming and build the campaign; the system recalculates that audience every time.
Frequently asked questions
No. Your membership and access control stay in place and the loyalty program runs alongside them. If you want the data to meet, we connect over the REST API and webhooks.
You set the rule. Because a daily scan limit can be defined, repeated entries on the same day do not inflate the balance.
Yes. Campaigns can be limited to specific days and hours, so morning classes or quiet periods can have their own rule.
Yes. Membership is shared, members are recognised with the same card wherever they train, and reports open with a per-location breakdown.
